MadfooatCom is a FinTech company, which provides an online Electronic Bill Presentment and Payment solution that allows customers to enjoy instant inquiring and bill payment processes at their convenience. It was established in 2011 with the support of Oasis500 (funded by the King Abdullah II Fund for Development) as a Jordanian P.S.C.
MadfooatCom won the tender to build and operate eFAWATEERcom system under the supervision of the Central Bank of Jordan. As of today, eFAWATEERcom connects over 250 billers, provides over 700 services and to all the banks in Jordan.
Customers paying through eFAWATEERcom will surely save time, petrol and refrain from visiting multiple biller branches and waiting in long, crowded queues. Customers have the choice of using any of the various electronic payment channels, such as eFAWATEERcom website, eFAWATEERcom mobile application, customer’s online banking web and mobile applications, ATM machines and Jordanian electronic wallets.
Additionally, for customers who are willing to pay in cash, a growing agent network across the country offers the convenience of paying all bills in a one stop shop. Customers’ payments are processed instantly despite the payment channel they are paying through, and they receive an SMS notification to confirm the successful payment.
During the pandemic that Jordan has faced since March 2020, MadfooatCom solutions served the community by allowing Jordanians and expats to support the governmental efforts in fighting Coronavirus, as it connected governmental entities like the Ministry of Health and Ministry of Social Development, within few days to make donations available to everyone through eFAWATEERcom. On the other hand, the solution served billers by increasing their payment collections in such situations and ensuring automatic and timely transactions into the billers’ accounts.
As of the beginning of 2020, 9 million bills with a value of 3 billion JDs have been successfully paid through eFAWATEERcom’s system; and a total of 40 million bills were processed with a value of 20 billion JDs since the service launched.
The MadfooatCom technology that underpins the eFAWATEERcom service is an exclusive one in Jordan,by which Jordanians pay their bills electronically in one place. eFAWATEERcom as an exclusive service adopts the highest security standards to ensure that customers’ payments are processed safely, as it is under the supervision of the Central Bank of Jordan.
MadfooatCom also offers DirectPay, the payment method that directly debit users’ bill amounts from their Jordanian bank accounts through the website or application of eFAWATEERcom without any extra card fee applied. Other electronic payment methods available include credit cards, bank applications and all the electronic wallets in Jordan.
MadfooatCom is headquartered in Amman, Jordan and consists of around 70 highly skilled employees. The company, today, has operations in Oman, with a subsidiary (Tasdeed). Other markets to be covered soon are Palestine and Iraq. Future expansion plans include Algeria, Morocco, and Albania.
