Umniah
Facts
2005
510
Markets
Jordan (43 Umniah Shops & Franchisees)
Contacts
Umniah stands out in one of the region’s most competitive markets as the fastest growing and most trusted telecommunications provider. Since its launch in June 2005, Umniah has achieved a strong presence in the Jordanian telecom market by offering high-quality mobile, internet, and business solutions while keeping abreast of the latest industry trends and ensuring customer satisfaction.
Umniah consistently contributes to the development of Jordan’s telecommunications services by maintaining steady growth in the areas of mobile and internet subscriptions. The company boosted the Jordanian mobile market penetration from 26% in 2005 to more than 150% in 2014, proving itself as a driving force in the expansion of the ICT sector.
A subsidiary of Batelco Bahrain, Umniah acquired Batelco Jordan in 2008, which brought new infrastructure and human resources to the company: notably, the acquisition made possible the launch of Umniah Business Solutions, diversifying and enriching the company’s offerings to completely satisfy Jordanian telecommunication needs.
Umniah’s broadband services witnessed a 100% growth in less than two years, enabling the company to extend wireless Internet coverage to 80% of the Kingdom’s population, a development in keeping with the goals of the National ICT Strategy. With the launch of its ultra-fast 3.75G network under the commercial brand ‘evo’ in 2012—powered exclusively by HSPA+ technology—the company now supplies record-speed broadband internet connections across the Kingdom.
Umniah continues to expand on yearly basis and is distinguished in establishing strategic partnerships with many international acclaimed companies including Cisco, Facebook, Microsoft, Skype, WhatsApp, TrueCaller, Tango, and others; allowing Umniah to collaborate with these companies in order to offer exclusive services to its customers.
Also and as part of Umniah’s commitment to keeping abreast of latest global trends towards the Internet of Things (IoT) and machine-to-machine communication, Umniah is always keen to enhance the day to day experience for the end user by launching first of its kind innovative solutions as Smart Home automation and tracking systems.
In March 2013, Umniah announced its partnership with Plug and Play, a California-based startup accelerator: this shared initiative has helped Umniah reach out to Jordan’s young entrepreneurs by offering them the opportunity to obtain invaluable knowledge, experience, and insight through a program held in Silicon Valley, USA, and as a second phase, Umniah in 2014 launched in Jordan its Innovation Center “The Tank” in partnership with Plug and Play to have more startups benefit from this program.
Since its launch, Umniah has also partnered with many NGOs and initiatives since its founding, which provides the basis for Umniah’s stellar reputation as a socially responsible company.
Umniah’s ‘Belong’ initiatives allow the company to reach out to the community in a sustainable and high impact way, through involvement in aspects of society including innovation, education, arts and culture, sports, healthcare, environment, youth and adventure.
With a market share of more than 32% in 2014, Umniah will continue to grow by adhering to its core values of innovation and customer-centricity. Its comprehensive selection of innovative services and business solutions means that everyone can “belong” to the Umniah community.
For more information visit www.umniah.com or call Umniah at 07-88001333.
Key Staff

Ihab Hinnawi
CEO

Abdullah Tahboub
CFO

Omar Al-Omoush
Director of Marketing

Mahmoud Abu Zannad
Director of Enterprise & High Value Segment

Raed Rasheed
Director of Distribution & Customer Care

