ICS Financial Systems Ltd. (ICSFS)
Facts
2004
350+
Markets
Worldwide (Present in 31 countries, three continents, over 80 clients).
Customers
Jordan: Jordan Commercial Bank, Jordan Kuwait Bank, Arab Jordan Investment Bank, Jordan Dubai Islamic Bank, National Express, The Specialized Leasing Company, Al-Motrabetah Investment Company, Capital Investments Company, Jordan Trade Facilities Company Plc, Ahli Financial Leasing Company, Comprehensive Leasing Company, Ejara Leasing Company, Military Credit Fund.
Awards
• “Best Islamic Software Provider MENA
2015” - Global Banking and Finance
Review.
• Best Banking Technology Software
Provider 2014 " - Global Banking and
Finance Review.
• “Best Core Banking Solutions
Provider – Middle East” at the
International Finance Magazine
Awards 2014 - International Finance
Magazine.
• “Best Core Banking Systems
Technology Provider” at the World
Finance Technology Awards 2014 -
World Finance magazine.
• “#1 Best Selling Universal Banking
System in the Middle East and North
Africa" IBS MENA Sales League 2014
(IBS Intelligence).
• “Banking Software of the Year 2013”
at Beacon of ICT Awards 2014 -
Nigeria Communications Week.
• "Best Core Banking Systems
Technology Provider” in Africa at
World Finance Technology Awards
2013- World Finance magazine.
• "Banking Software of the Year 2012"
at Beacon of ICT Awards 2013 -
Nigeria Communications Week.
Contacts
In 2004, ICS Financial Systems Ltd. (ICSFS) (www.icsfs.com) emerged from ICS (London) as a leading provider of universal banking software systems focused on the financial industry upon the rapid growth, demand, and maturity of its multiple awards winning solution ICS BANKS® software.
ICSFS is dedicated to software development and integration for the banking industry, from retail banking solutions to global financial institutions. The company addresses the complete IT projects’ cycle from initial consultancy to design, development, training, implementation and ongoing maintenance and support.
ICSFS, founded in 2004, provides business and technology solutions for financial institutions in countries across the world, helping financial clients select and implement the best tools to achieve their business needs, and to integrate services and e-commerce features fully into their operations – crucial given the speed and flexibility of response required by the internet and mobile enabled e-commerce business models.
ICSFS delivers a wide range of professional services to automate and streamline banking services. Its open systems, based on the latest technology, addresses banking business requirements in one integrated software that maintains all data in one database, providing a 360° view of the customer’s exposure.
Today, ICSFS’ success is largely attributed to its understanding of markets, by working closely with its customers, advising them to adopt the international banking standards, while addressing their local requirements. ICSFS works in ISO-9001-2008 certified environments, relying on industry standards.
ICSFS's software is designed to meet the information processing and management challenges facing the banking and finance industry today.
ICSFS understands that the universal and retail banking industry is restructuring, producing a rich supply of information and services for customers. The relationship between banks and customers is changing rapidly, requiring innovative solutions. With increasing competition and unstable economic returns, financial institutions are now looking beyond existing traditional business models to identify profitable opportunities for the future.
ICSFS also understands that, today, banking services are delivered on a smart planet, where financial institutions are obliged to connect with their customers anywhere and anytime. This is exerting pressure on financial institutions and banks to open their infrastructure and push their services to banking and non-banking customers. This will, in turn, lead to challenges of scalability, performance, security and cost.
One of the main strategies of ICSFS is to maintain a strong relationship with its partners and customers, by continuous interactions via internal and external communications; as ICSFS realizes the importance of building and preserving strong and lasting relationships with partners and customers throughout the organisation, as well as all external communications. The strengths of ICSFS lie in its professionalism, flexibility and superb technical skills.
The development approach ensures a rich spectrum of features in ICSFS software, ICS BANKS®, reflecting customers’ actual process and best practice.
ICS BANKS® solutions are parameterised so clients can quickly put to use the features they need with minimal time, risk, effort and cost.
ICSFS is present in 31 countries, three continents, and has a client base of over 80 customers that are all running banks and financial institutions.
Key Staff

Robert Hazboun
Managing Director

Wael Malkawi
Executive Director for Business Development

Tariq Saffarini
Executive Director for Research & Development

Heba Abu Dhair
Assistant General Manager / Development
Main Products
• ICS BANKS® Core Banking
• ICS BANKS® ISLAMIC
• ICS BANKS® Credit Facilities & Risk
Groups
• ICS BANKS® Remittances
• ICS BANKS® Lending
• ICS BANKS® Investment & Treasury
• ICS BANKS® Trade Finance

