CrysTelCall is positioned as a leading multilingual contact center providing a full range of inbound and outbound contact center services, consultancy, and business process outsourcing to clients worldwide; allowing them to decrease operating costs, increase profits, attain measurable business results and enhance customers’ relationships.

CrysTelCall’s backbone is dependent on its highly experienced professionals that help manage its clients’ needs in a highly professional manner while adhering to the highest quality standards. In addition, the company adopts the world’s most innovative solutions, state-of-the-art IP technologies and proven strategies to optimize customer relationships in an outsourcing solution.

CrysTelCall achieved unparalleled recognition at an international level by winning the Middle East’s “2011 and 2012 Outsourcing Service Provider of the Year” award in addition to the region’s “Best Reporting and Processes” award for two consecutive years in 2010 and 2011.

In 2011, CrysTelCall also accomplished Tier I and Tier II certification of the SPOT Performance Maturity Model, becoming one of the first companies to achieve this worldwide certification; highlighting CrysTelCall as a global leader in the contact center industry.

CrysTelCall looks towards each and every opportunity as a long lasting partnership, whereby CrysTelCall believes that its value and services become a strategic formula for the continued success and growth of its clients.

CrysTelCall is building outsourcing relationships that are evolving into strategies for its clients to stay ahead of competition. By leveraging CrysTelCall’s world-class infrastructure and expertise, your company can additionally minimize project risks and improve time- to-market; helping your company achieve competitive advantage, growth and the desirable image.