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01Tracks

01Tracks is a software development company based in Amman, Jordan. 01Tracks was established in 2006 by a competent team having a combined experience of over 40 years in IT and software development.

The team is made up of ITIL certified, experienced, professional software developers, creative graphic designers and dedicated database programmers. The team is committed to help your organization in achieving manageable and measurable goals through developing the best solutions. 01Tracks products are MenaTracks®,

MenaCRM® and MenaDMS®. MenaTracks® is an ITIL Certified web-based service desk software that ensures the best alignment with the business and sets internal and external control processes for incidents, problems, and change requests.

MenaTracks® is integrated with the latest trends in technology, including VOIP, GPS, and social media. MenaTracks® is also integrated with MenaCRM®, especially during the after sales process. It helps you to easily manage and keep track of customer interactions. MenaCRM® is a user-friendly web-based Customer Relationship Management application. It grants the ability to have a 360-degree view of your customers’ leads, opportunities and contacts as well as your market partners and competitors.

MenaDMS® is a documents management system that allow corporates to manage their documents with high security features. It provides cabinets and folders management feature that can be accessed via the mobile application, and its user-friendly interface makes it easy to navigate the system.

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