Electronic Health Solutions

Under the patronage of His Majesty King Abdullah II bin Al Hussein, Electronic Health Solutions (EHS) was founded in early 2009 to advance the healthcare sector in Jordan. EHS is an innovative technology-driven, private, non-profit company that effectively provides automated solutions to enhance the quality and efficiency of Jordanian public healthcare services.

In collaboration with strategic healthcare and technology partners, EHS is driving the future of electronic health in Jordan. These key stakeholders (owners) inclu e the Ministry of Health (MoH), Ministry of Information and Communication Technology (MoICT), Royal Medical Services (RMS), King Hussein Cancer Center (KHCF), Royal Health Awareness Society, Private Hospitals Association and King Abdulla II Fund for Development.

EHS exclusively oversees three key initiatives that utilize technology to advance the quality of healthcare services in Jordan’s public health sector. The initiatives operated by EHS comprise Hakeem program, the Electronic Library of Medicine-Jordan (ELM) and Hakeem Academy.

In the coming years, EHS will concentrate on achieving its set strategies and goals to improve the quality of services provided as well as to facilitate the patient’s experience within healthcare facilities. This includes elevating the level of services in all aspects and enhancing the efficiency of health management in Jordan.

The vision of EHS is to transform and sustain a continuously improving healthcare system in Jordan by leveraging technology.

EHS aims to provide easy access to complete electronic health records for patients of healthcare facilities enrolled in Hakeem program through the utilization of the national broadband network NBN (upon availability). This efficient access to vital patient information will improve overall healthcare quality as the clinician will be able to better address the patient’s current medical conditions with up-to-date information and to determine the best course of medical action for the patient.

The Chairman of the board and one of the founders of EHS is Dr. Rami Farraj.

Dr. Farraj is an internal medicine consultant serving in the RMS. Co-founder and current Chief Executive Officer of EHS is Eng. Feras Ragheb Kamal, who has 24 years of experience in healthcare and served in the Jordan Armed forces - Royal Medial Services (RMS). During his service, he participated in establishing the Institute of Biomedical Technology at King Hussein Medical Center, and was part of the planning and design phase for several healthcare facilities in RMS. He also worked with the Royal Hashemite Court in various healthcare projects and initiatives.

Eng. Kamal holds a Bachelor of Science degree in Electronic Engineering with a minor degree in Biomedical Engineering from Texas A&M University, USA.

Regarding the Hakeem Program, it was launched at the end of 2009 to provide high quality healthcare services through the nationwide implementation of an electronic health record solution (EHR), which enables healthcare providers to electronically access medical records of patients within the participating health facilities in Jordan, simply by entering the patient’s national ID number. Hakeem program enables researchers to conduct studies and research based on the vast amount of data available in the system after acquiring the appropriate approvals.

The Electronic Library of Medicine – Jordan “ELM” (www.elm.jo) was launched in 2013 as the first national platform of its kind to provide FREE online medical resources. Current resources available, but not limited to, are Ovid, EBSCO, Taylor and Francis.

The human capital development and training arm of Electronic Health Solutions (EHS), Hakeem Academy, was launched in 2015. It aims to develop healthcare professionals (both in the public and private sectors), university students (medical, nursing, pharmacy and ancillary medical services) and EHS employees, in the fields of health informatics and information technology.